Privacy Policy
Last updated: March 2026
1. Information We Collect
We collect information you provide directly, including your name, email address, organization details, and venue information submitted during the certification process. We also collect assessment data, uploaded documents, and site visit records as part of the certification workflow.
2. How We Use Your Information
Your information is used to facilitate the certification process, communicate with you about your application status, maintain certification records, and improve our services. Assessment data is used to evaluate venue compliance with Copper Star standards.
3. Information Sharing
We do not sell your personal information. Venue certification status and basic venue information may be displayed in our public directory for certified venues. Assessment details and internal notes are only accessible to authorized reviewers and administrators.
4. Data Security
We implement appropriate technical and organizational measures to protect your information, including encrypted data transmission, secure storage, and access controls. However, no method of electronic transmission or storage is completely secure.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Certification records are maintained for the duration of the certification period and a reasonable period thereafter for audit purposes.
6. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Please note that deletion of certain information may affect your certification status.
7. Contact
If you have questions about this Privacy Policy, please contact us through the messaging system within your account or reach out to your assigned certification administrator.